9 Essential Items Landlords Always Need in Writing

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Happy Customers

Drew P. – Houston, TX

I have been a Realtor/Residential Leasing Specialist for thirteen years. Over the years, I have received feedback from both property owners who have utilized property management companies and also from tenants who have lived in rental properties taken care of by management companies. Based on the property owner feedback I have received, I always suggest Green Residential to people who are looking for a management company. Based on the tenant feedback I have received, I am always happy when a renter I am showing properties to decides on one managed by Green Residential. I am happy because I am confident the renter is going to have a favorable tenant/landlord experience throughout the term of their lease.

Ben M. – Dallas, TX

I’m a real estate investor with portfolios in both Texas and Colorado and for the past year or so Leon and the team at Green Residential have done a stellar job managing my portfolio of more than a dozen houses and small multi-families in the Houston area. I have been VERY pleased with the way they have managed these properties.

Good property management is NOT easy to find and I personally went through a very lengthy and detailed interview process in which I considered several of Houston’s most highly rated property management companies and compared them on a number of factors including cost, competence, and flexibility in meeting owner’s needs. I selected Green Residential because they were highly competitive and in some cases really outperformed everyone else and I have not been disappointed. I have found the team here to be competent, experienced, and most importantly HONEST.

As a professional investor I’m a little bit surprised by some of the more critical owner reviews I have read on here. If your benchmark is perfection all comers will fall short, but consider what can go wrong with property management and I’ve seen it all happen… theft of your rent money, fabrication of invoices, referring of repairs to the owner’s brother in law who doesn’t have a clue what he’s doing, letting your property sit vacant for 6 months, HOA violations going unaddressed for which you’re never notified, horrible record keeping, money not being escrowed properly, owner distributions not coming on time or at all, fee structures that reward managers with more money every time they order a repair, invoices not provided, property statements poorly organized and unclear so you can’t tell the real story, tenants reporting dangerous repairs such as a leak or a dangerous safety issue and nobody responds and you get stuck with a giant bill or a lawsuit etc… None of these things have happened to me with Green Residential.

Money comes on time every month with clean easy to read statements and every single time I’ve had a question about anything I’ve received a very prompt courteous and sensible response, that is if the owner hasn’t already anticipated the question and called me about it personally. I would encourage anyone looking for a solid property management company to talk with Leon and give Green Residential serious consideration.

More Happy Customers

From Our Blog

7 Perks and Incentives That Keep Tenants Happy

There’s a popular saying that goes like this: “Happy wife, happy life.” Basically, as long as your wife is happy, things will be easy for you. As any experienced landlord knows, a similar concept holds true with renters. You could just as easily say, “Happy tenant, happy life.” It isn’t nearly as catchy, but it… [Read More]

6 Tips for Living With Tenants

When people talk about the relationship between a tenant and landlord, the connotations aren’t usually the most positive. Many people have had poor experiences with landlords for one reason or another. And there’s certainly a lot of frustration from the other end, too. Tenants often damage property, break leases, or fail to pay rent on… [Read More]

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