John G. – Ohio

Green Residential is the cornerstone partner in my Houston real estate team. After purchasing a property in Houston to live in and subsequently moving out of the Houston area, I knew I needed a strong and trustworthy property manager to take care of my investment. Green Residential has been that property manager and I am thrilled to have them.

As an example: when my tenant first moved in (and they found a great tenant), the tenant requested some repairs in one of the bathrooms. The specific request was not too much of a surprise to me, and after Green Residential reached out to their contractor and provided a quote, I authorized the work. The contractor ended up doing work beyond the scope of what was authorized and Green Residential held the contractor to the initial quote. I did not have to pay for work I did not authorize. I never had to negotiate/argue/be hassled by the issue. Green went to bat for me and I never had to be stressed by the issue.

In addition to the level of service mentioned above, Green’s owner’s portal makes it easy for me to retrieve documents without making phone calls. When the tenant raises a ticket, I am emailed automatically and then contacted by an office rep so I am never out of the loop. They have paid me on time, every time, with great documentation for all account transactions. Perfect for an out of town landlord like myself.

Even though I only have one property in Houston, they have given me the attention and service of a much larger client. If you need a property manager in Houston, I would not hesitate to recommend Green.