Property Management FAQs

We charge $299 plus court costs for current Houston management clients, and $349 plus court costs for current Austin management clients.

We reduce the risk of a tenant not paying rent or damaging the property by using a conservative tenant screening approach. We do not assume we are being told the truth until we verify the information with credible evidence. We look for tenants who have something to lose (i.e. negative impact on credit) if an eviction or small claims suit is brought against them. We look at the tenant's credit, employment history, rental history, and check for any type of criminal background to identify any potential red flags to be concerned about.

We expect that our tenants pay rent in accordance with their lease agreement. We charge late fees, send notices to vacate, and file eviction suits if a tenant is in default of their lease agreement.

We also offer inspection services while the tenants are occupying the residence to reduce the risk of damage to the home.

As a result of our strict screening and payment management procedures as well as our inspection services, we minimize the risk of tenants not paying rent or damaging the property for our clients.

When a tenant needs to break a lease, we inform them that they are responsible for all costs that our owner would not have otherwise incurred if the tenant did not break the lease. This means that the current tenant will be responsible for (1) the lease commission of one month\'s rent (2) the rent, lawn care, and utilities until the day the new tenant moves in (3) all make-ready costs to get the home ready for the new tenant and (4) the cost of rekeying the home. If the tenant pays all of these costs we will release them from the lease contract.

Click here to read our blog post that answers this question.

Yes, you need to make sure you have a landlord property insurance policy which includes a minimum of $300,000 of public liability insurance.

This simply means that we are interested to know that you are maintaining an active landlord property insurance policy with public liability coverage. This does NOT mean that we have any type of insurable interest in your home.

We submit an ACH file to our bank on the 10th of every month with rent distributions, assuming the 10th does not fall on a weekend or holiday. It takes most banks 1-2 business days to process the distribution into your account after we have submitted the ACH file to the bank.

Every month you will receive an electronic accounting statement that includes all income and expenses for the reporting period. We also provide electronic copies of any invoices incurred during the reporting period.

The majority of our repair & maintenance personnel are contractors NOT employees. You are not required to use our contractors if you have established relationships with contractors you would like us to use.