How to Handle Late Rent Excuses from Tenants

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Happy Customers

Kyle N. – Houston, TX

I used Green Residential at the beginning to help me locate a tenant for my residence and for property management. Their aid and customer service led to a great +2.5 year experience. The process was very transparent, they were quick to contact with me with issues, they do a great job with vendors, and the entire tenant process. After this experience, I asked for them to list my property and Wes Wray, who had rented my house at twice prior, listed it for sale. Wes provided me great guidance and experience when I wasn’t able to be in Houston during the process. This is something I’m normally good at but he provided an experience where trustworthiness was easy, especially in a time where the Houston market wasn’t it’s best. I would highly recommend Wes for selling, buying and rental needs.

Winnie W. – Houston, TX.

Green Residential is a great property management company to work with. Their staff is very professional and always on top of things. I’m sure they have hundreds if not thousands of owners and tenants (combined) that they work with, but GR always know who I am and which property I am referring to when I contact them; and they know where we left off if there were any issues. I have NOT have a single email left un-answer within 24 hours. That is how prompt they are! Highly recommend them to anyone seeking property management service.

More Happy Customers

From Our Blog

With Short-Term Rentals, Consider These Insights From The Hospitality Industry

In Houston, the short-term rental market caters to a number of different populations, but historically there’s been a significant emphasis on snowbirds – largely older individuals who live in the South during the winter months. However, as Houston continues to become more popular as a hub of industry and business, there’s also more interest in… [Read More]

6 Ways to Earn a Tenant’s Trust (and Why it Matters)

If you’re the landlord, does it really matter if a tenant trusts you? Absolutely. A tenant who trusts and respects their landlord is less likely to cause careless damage to the property. They’re also more likely to communicate with you and work with you to resolve problems.

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